NPIXEL
Privacy Policy
Created: 03-23-2023
Last update: 03-23-2023
1. Introduction
Welcome to Npixel!
This Privacy Policy explains how we collect, use, and otherwise process personal information of a player, user, customer, subscriber, or online visitor (collectively, the “User” or “you”) of our mobile applications, games, websites, and other online services (collectively, the “Services”). Npixel may share your personal information with its affiliates and subsidiaries (collectively “Npixel”, “we”, “us”, or “our”) to the extent necessary to provide the Services to you.
You confirm that you are above the age of majority, or if your country of residence states the minimum age for processing personal information otherwise such different age. We do not intend to collect any personal information from children. If you are children or the parent of any children using our Services, please refer to “Children” section below.
2. Types and Purposes of Personal Information We Collect
| Categories and Descriptions | Purposes | Legal Basis | |
| Information you provide to us (either directly or through a third party) | |||
| User Identification Information such as nickname, and email address | Mandatory | To identify users and manage accounts | Necessary to perform our contract with you to provide the Services |
| Age verification Such as birthdate | Mandatory | To provide limited services based on age | Necessary to perform our contract with you to provide the Services |
| Optional | To use it as a reference for content for social media, event, or promotion | It is in our legitimate interest to use this information to send you promotional materials about the Services | |
| Social User ID | Mandatory | To register and manage your linked account | Necessary to perform our contract with you to provide the Services |
| Optional | To enable you to participate in events and to provide customer services through Discord channel | Necessary to perform our contract with you to provide the Services | |
| Blockchain wallet address such as account on Aptos blockchain | Mandatory | To enable you to use wallet services | Necessary to perform our contract with you to provide the Services |
| Customer support information such as, email address, details of ticket, and complaint and handling | Optional | technical issues and bugs, and improve our services | Necessary to perform our contract with you to provide the Services |
| Email address (if you agree to receive commercial emails from us) | Optional | To send newsletters to you for marketing purposes | It is in our legitimate interest to use this information to send you promotional materials about the Services |
| Information about use of Service and device | |||
| Email address such as, service use history, IP address, device information, operating system, platform type, browser type, app instance id, cookie data | Mandatory | To solve crashes and optimize compatibility and do data analysis | It is in our legitimate interest to use this information to ensure the security and integrity of the Services |
Some portions of our Services are provided by third-party service providers. To the extent necessary to provide the Services to you, they may collect and record information about your use of our Services. However, we cannot control their activities and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. If you have any questions about their use of the information you should contact them directly.
3. Processing and Sharing Personal Information with Third Parties
We may transfer personal information we collect from you to the other region for the purposes set forth in this Privacy Policy.
We do not share or sell your personal information with any independent third parties without your consent. However, we collect and may share your personal information for the following purposes without obtaining your consent:
(a) to provide the Game and the Services to you, such as providing customer support, processing gameplay and game rendering data to provide game analytics to improve gameplay, and providing marketing and advertisements and monitoring the success of our marketing and advertising programs. All companies providing services for us, such as service providers in support of our Services, or providers of cloud services that process information identified in this policy on their servers, are prohibited from retaining, using, or disclosing your personal information for any purpose other than providing us with their services.
(b) to comply with any relevant laws or legal obligations or processes, including to comply with a court order or subpoena to provide information, to detect and protect against fraud or illegal activity, to prosecute those responsible for that activity, to enforce our legal rights and resolve disputes, and to ensure security.
(c) to sell, transfer, merge, consolidate or re-organize any parts of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any third party that acquires all or substantially all of us or our business, prospective buyer, or other relevant parties to such change. If we sell or transfer any of our assets, the information we hold about you may be sold as part of those assets and may be transferred.
If you have more questions about our business partners, please contact us at metaprivacy@npixel.co.kr
4. Opt Out Options
We may send local or push notifications to your device or applications to make you aware of game updates, promotional events, new game information, and other relevant messages regarding the Service. You can manage push notifications from the “options” or “settings” page within the game, or your device or web or launcher’s settings page for the relevant game.
If you wish to opt out of receiving commercial email messages, text messages, or interest-based ads from us, please contact us at metaprivacy@npixel.co.kr.
Please note that we may still use or process your personal information pursuant to this Privacy Policy, such as sending official announcement related to the Services to you.
5. Children
We do not knowingly collect or store any personally identifiable information from children under the age of 13 (or if your country of residence states the minimum age for processing personal information otherwise such different age). If any parents believe that we have unintentionally collected your child’s personal information, we will promptly delete the information upon your request. In this case, please send a request to us at metaprivacy@npixel.co.kr.
We have listed the relevant minimum age in the table below for Users located in certain regions. PLEASE NOTE that it is your responsibility to refer to the laws in your country of residence to ensure you are above the relevant legal minimum age. We do not make any representation or warranty as to accuracy and completeness of the information below.
| Country of Residence | Age |
| Argentina | 13 |
| Australia | 18 |
| Bangladesh | 18 |
| Brazil | 18 |
| Colombia | 18 |
| Cambodia | 18 |
| Canada | 13 |
| European Economic Area | 16 |
| Hong Kong | 18 |
| Indonesia | 21 |
| Kazakhstan | 18 |
| Malaysia | 18 |
| Mexico | 18 |
| Myanmar | 18 |
| New Zealand | 16 |
| Nigeria | 13 |
| Philippines | 18 |
| Serbia | 15 |
| Singapore | 13 |
| South Africa | 18 |
| Sri Lanka | 14 |
| Switzerland | 18 |
| Taiwan | 18 |
| Thailand | 20 |
| United Kingdom | 13 |
| United States | 13 |
6. Rights to Access, Correction, and Deletion of Personal Information
You may have legal rights to request access, correct, restrict, port, copy, or delete your personal information, or withdraw your consent. Upon your request to withdraw consent, we will stop processing your personal information. However, such withdrawal will not affect the processing of personal information previously covered by your consent. A request to withdraw consent, restrict or stop processing your information, or delete your account or information may result in your inability to access the Services or some of its features. Please note that even if you delete your personal information from us, we may retain your personal information to comply with laws and for other purposes described in Section 3(b) of this Privacy Policy.
If you wish to exercise your legal rights or any parents or legal guardians wish to exercise the rights on behalf of their children, you may submit a verifiable request to metaprivacy@npixel.co.kr. If verified, we will provide the information unless doing so proves impossible or would involve a disproportionate effort. You might be asked to provide additional information to verify that the person making the request is the same person about whom we collected information. This additional information will be used solely for verification purposes.
7. Retention of Personal Information
We will only retain your personal information as long as you continue to use the Services, or for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. Please note that even if you delete your personal information from us, we may retain a copy of your personal information to comply with laws and for other purposes described in Section 3(b) of this Privacy Policy.
8. Protection Measures of Personal Information; International Transfer
We take appropriate technical security safeguards to protect your information from unauthorized access, destruction, use, modification or disclosure. However, we cannot guarantee the absolute security of your information we collect from you, as the Internet by its nature is not a secure environment. If you choose to share your information with us, please be reminded of such risk.
By using our services or otherwise providing us with personal information, you agree to send and process your information internationally. When transferring personal information outside, we implement technical, organizational and physical protection to protect your personal information.
9. For California Residents
For California residents, your rights under the California Consumer Privacy Act (CCPA) are: right to request disclosure of personal information, right to request deletion of personal information, right to prevent the sale of personal information, and protection against discrimination.
a. Categories of Personal Information We Collect and Share.
Each category of personal information is collected for the purposes described in sections 2 and 3 of this Privacy Policy, which are to provide our Services, and for marketing purposes, and for legal purposes. The categories of personal information collected are as follows:
| Categories and Descriptions | Purposes | Legal Basis | Categories of Third Parties to Whom We Shared Information | |
| Information you provide to us (either directly or through a third party) | ||||
| User Identification Information such as nickname, and email address | Mandatory | To identify users and manage accounts | Necessary to perform our contract with you to provide the Services | None |
| Age verification Such as birthdate | Mandatory | To provide limited services based on age | Necessary to perform our contract with you to provide the Services | None |
| Optional | To use it as a reference for content for social media, event, or promotion | It is in our legitimate interest to use this information to send you promotional materials about the Services | None | |
| Social User ID | Mandatory | To register and manage your linked account | Necessary to perform our contract with you to provide the Services | None |
| Optional | To enable you to participate in events and to provide customer services through Discord channel | Necessary to perform our contract with you to provide the Services | None | |
| Blockchain wallet address such as account on Aptos blockchain | Mandatory | To enable you to use wallet services | Necessary to perform our contract with you to provide the Services | None |
| Customer support information such as, email address, details of ticket, and complaint and handling | Optional | technical issues and bugs, and improve our services | Necessary to perform our contract with you to provide the Services | None |
| Email address (if you agree to receive commercial emails from us) | Optional | To send newsletters to you for marketing purposes | It is in our legitimate interest to use this information to send you promotional materials about the Services | None |
| Information generated as part of the Game | ||||
| Information about use of Service and device such as, service use history, IP address, device information, operating system, platform type, browser type, app instance id, cookie data | Mandatory | To solve crashes and optimize compatibility and do data analysis | It is in our legitimate interest to use this information to ensure the security and integrity of the Services | None |
Some portions of our Services are provided by third-party service providers. To the extent necessary to provide the Services to you, they may collect and record information about your use of our Services. However, we cannot control their activities and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. If you have any questions about their use of the information you should contact them directly.
b. Right to Opt-Out (DO NOT SELL MY PERSONAL INFORMATION).
California residents may opt out of the sale of your personal information at any time. Under the CCPA, “Sale” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to another business or a third party for monetary or other valuable consideration. We do not sell California residents’ personal information to third parties. We may transfer your personal information to our affiliates that is necessary to provide the Services to you pursuant to this Privacy Policy. Otherwise, we do not further use your personal information. If we will sell personal information about you in the future, we will provide an option to opt out through our Services.
You may opt-out of receiving promotional communications, such as marketing push notifications from us by following the instructions in Section 4.
c. Right to Know.
California residents have rights to request and receive a copy of your personal information we collected in the past 12-month period, including all of the following:
- The categories of personal information we have collected about you.
- The specific pieces of personal information we have collected about you.
- The categories of sources from which personal information is collected.
- The business or commercial purpose for collecting or selling personal information.
- The categories of third parties with whom we disclose or share personal information and the categories of personal information that we disclosed or shared.
You may submit a request to us but no more than twice in a 12-month period. To find out contact details please refer to Section 9(g) below.
d. Right to Delete.
California residents also may delete your personal information that we collected. If you wish to have any of your personal information deleted, please submit a request to us pursuant to Section 9(g) below. However, we may retain your personal information even after you delete personal information from us to comply with legal obligations, regulatory requirements, to enforce legal rights or resolve disputes, to detect security incidents, or to prevent fraud or illegal activities. To find out more, please see Section 3(b) of this Privacy Policy.
e. Right to Correct.
California residents have the right to request correction of inaccurate personal information. Please submit a verifiable request to correct inaccurate personal information in accordance with Section 9(g) below.
f. Right to Non-Discrimination.
We will not discriminate against any California residents because you exercised any of your rights under the CCPA, such as denying goods or services, providing a different level or quality of goods or services, or suggesting that you will receive a different price or rate or different level or quality of goods or services.
g. Submitting Requests.
If you wish to exercise any of your rights under the relevant laws, you may submit a verifiable request to metaprivacy@npixel.co.kr. If verified, we will provide the information unless doing so proves impossible or would involve a disproportionate effort. You might be asked to provide additional information to verify that the person making the request is the same person about whom we collected information. This additional information will be used solely for verification purposes.
h. Your Rights Under California's Shine-the-Light Law.
We do not share personal information with unaffiliated third parties for their own direct marketing purposes. Also, we will not do so unless you agree to such disclosure. You may still request this information to us.
10. For Nevada Residents
Nevada residents may opt out of selling your “covered information” to third parties under the Nevada law. “Covered information” means any one or more of the following items of personally identifiable information about a consumer collected by an operator through an Internet website or online service and maintained by the operator or a data broker in an accessible form. It includes a first and last name, a home or physical address, an electronic mail address, a telephone number, a social security number, and an identifier that allows a specific person to be contacted either physically or online.
11. Contact Us
If you have any questions or concerns related to your use of Our Services or this Privacy Policy, please feel free to contact us at:
12-14F, Centerfield West,
231, Teheran-ro, Gangnam-gu,
Seoul 06142, Korea
or
metaprivacy@npixel.co.kr
12. Modification
This Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes. If we make a material change to this Privacy Policy, we will notify you by posting the change within our Services or in this Privacy Policy, and, if necessary, give you additional choices regarding such change prior to the change becoming effective.
Your continued use of the Npixel Services will signify your acceptance of these changes.